An arm is thrown out to catch the door she assumes is going to swing shut in her face - not as a means of being rude but just as an indication that she should pick up the pace if she wants to get anything out of him - and so the return shrug that she gives him is somewhat awkward and off-kilter. Claire only has the metaphor that Martel gave her, not the actual ins and outs of the problem, but it's going to have to be enough: Martel isn't someone she knows well enough to push in what she assumes are the right places, and she's not interested in being out of a job just because she annoyed her boss too much.

The same might be said for her approach to Severus, but the memory of him bent over the sink in the back of his shop with his wrist exposed and his skin stinking up the room as it burned is too sharply into the memory to allow her to be anything other than pushy. She's here for Martel, but she's staying more for herself than anything.

"Something a little stronger, probably. He said that he did some kind of magic binding thing and he metaphorically burst his stitching." Claire steps after him, following without hovering. "He's in a decent amount of pain."